IndiviCare Support Services
Indivica offers a full range of commercial services to help your medical practice benefit from OSCAR. We are here to help improve your practice, whether you need speciality engineering, end user support, or training on the latest features.
Commercial Support for OSCAR
We understand that your practice can’t wait for software. If you are serious about deploying OSCAR in your practice, than you need to engage with Indivica’s professional support team. We are the support team that your office needs.
The Best Service Level Agreement (SLA)
You can’t afford for your software to be down. Indivica’s SLA is designed to get you up and running, and keep you there. From the deployment of redundant onsite servers, to delivering the surety of off site backup, your data is safe and your operations are assured.
Peace of Mind You Can Afford
Indivica is committed to delivering the right level of service at a fair price. We are happy to work with you to ensure that you have the appropriate level of protection for your specific practice.
Ease of Deployment
Our services include the necessary actions required to get you up and running with the minimum interuption to your practice. From ensuring that your existing records are migrated, to implementing best practices for disaster recovery, our efforts are targeted at keeping you productive.
Training Services
Our training program offers on-site courses and mentoring to help users obtain the necessary professional qualifications for OSCAR.
With proper training, you will have the knowledge and background to use OSCAR to its full potential.
Whether you are a physician, administrator, or receptionist, our training helps you learn the principles along with the practical uses. You will quickly find yourself mastering OSCAR.
Custom Development
OSCAR is a full featured package and it is unlikely that you will need additional development to meet the needs of your specific practice. However, Indivica offers development services for those organizations that would like to create local customizations or extentions for their solution.
Why Indivica
Leverage our years of global experience in developing complex, mission critical systems for your OSCAR development project.
Our developers are fast and efficient. We leverage light development processes while delivering high quality products.
Indivica has the experience and knowledge to deliver your project on time and on budget. From a clear definition of the project scope, through specifying the deliverables and managing the schedule, Indivica consistently delivers.